Give me a broken!

I’m still pissed about the Snow Leopard/Epson driver debacle. Epson’s ignominious silence about drivers for the 2200 or any of the other fine printers they don’t seem to care about anymore is short-sighted and arrogant, neither of which is good for the long-term success of the company. Those who ignore history are doomed to repeat it. Epson is ignoring the history of many other companies who caused their own demises by narrow-mindedly pursuing only the largest segment of the market. See, here’s the problem with that: markets change. Epson is chasing the Windows market as it continues to erode, all the while treating the Macintosh market like a steaming pile of elephant dung. All they seem to want to do is sell new printer models to Windows users.

Earth to Epson... here’s a news flash. Graphics professionals (arguably the heaviest users of your very profitable ink) by and large use Macintosh computers. They don’t replace printers every time a new model comes out because the printers are on depreciation schedules. You had the Snow Leopard developer’s preview available for a year – what the hell were you doing instead of updating drivers?

Someone who goes by the name “stansil” alleges to have received a phone call from an Epson tech support representative who said they “looked into the situation and said that a Snow Leopard driver for the 2200 should be available from Epson by the end of the year or early next year.” NEXT YEAR? Is Epson f’in kidding?

We Macintosh users are mad as hell and I, for one, am not going to take it anymore. I can limp along until my 2200 is fully depreciated next year. “Hello, Canon, nice to meet you. My name is Kyle...”
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